RED respects and recognises the privacy and personal data of all of our clients – including existing clients, potential clients and past clients – and also those people who visit our website. This privacy document sets out what personal data we may collect from you and how that may be used by us in accordance with the General Data Protection Regulation (GDPR).
This document also sets out the data processing practices carried out by RED through the use of our website, internet and any other electronic communications networks we use.
So that you are aware of how and why we are using your personal information, please take a moment to read this important privacy document, together with any other privacy documents that we may sometimes issue you with when we are collecting or processing personal information.
RED complies with data protection law. This means that the personal information we hold about you must be:
We may collect data from you as follows:
RED must have a legal basis for processing your personal data. The legal basis we rely upon when providing or offering to provide services to you include:
We require personal information to understand your needs and provide you with a better service, particularly:
We would never sell or give your information to third parties.
We do not envisage that any decisions will be made about you using automated means; however, we will notify you in writing if this position changes.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Different laws require us to keep different data for different periods of time and we will process your personal data and sensitive personal data in line with the relevant legal requirement. In some circumstances we may make your personal information anonymous so that it can no longer be associated with you, in which case we may use such information without further notice to you.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
Under certain circumstances, by law you have the right to:
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind or request that we remove your information from our database at any time, by writing to us at the address below, or emailing firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request the details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to RED, York Eco Business Centre, Amy Johnson Way, York, YO30 4AG. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address or email email@example.com. We will promptly correct any information found to be incorrect.
This website privacy disclaimer applies to the comms.red website only. Links within this site to other websites are not covered by these guidelines. By accessing and using our website you agree to the terms of this policy.
We do not routinely store or collect any personal information about visitors to the website. We will record your email address and other information only if volunteered to us by you. This information is treated as confidential.
We are not responsible for the content or privacy practices of any external websites that we link to. You do not have to request permission to link to our website via hyperlinks. However, you must request permission to use any of our content or publicly display our logo.
Cookies are small text files placed on your computer by websites. These files are either stored in the memory of your computer or device, or placed on the hard drive. Cookies are used to help or personalise the user’s browsing experience and provide information on how users interact with our site so we can make improvements.
Necessary cookies are necessary for the website to function properly. They enable you to navigate around the site and search for topics. Without these cookies we could not provide you with the experience you would expect from our site.
Performance cookies allow us to understand how visitors use our site, so we can measure and improve how the site works. All the information that these cookies collect is anonymous and not linked to any personal information about you.
You can find out more about cookies including how to disable/ enable and delete them by visiting aboutcookies.org. You can block most cookies by activating the setting on your browser that allows you to refuse the storing of all or some cookies. However, please note that some features may be unavailable when browsing our website if you block or remove cookies.
RED complies with the General Data Protection Regulation (GDPR).
For the purposes of the Act, RED is the data controller and sole owner of the personal data collected by the company by direct means or via comms.red.
We implement technical, organisational, administrative and physical measures to help ensure a level of security appropriate to the risk to the personal information we collect, use, disclose and process. These measures are aimed at ensuring the ongoing integrity and confidentiality of personal information. We evaluate these measures on a regular basis to help ensure the security of the processing. Please be aware that, despite our ongoing efforts, no security measures are perfect or impenetrable.
We restrict the access to your personal information, to those who require access to such information for legitimate and relevant business purposes.
We use up-to-date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to RED; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent any unauthorised access.
We will delete your personal information when a request is received from you to do so, or, if there is no longer a legitimate reason for us to hold it. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the personal information.
It is important to point out that we may amend this privacy document from time to time, as the internet and data privacy best practice are both constantly evolving.
If you have any questions about this privacy document or how we handle your personal information, please contact firstname.lastname@example.org. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.